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Product Manager - NLP Chatbot

Confidential client · Mumbai · Full-time

Overview

We are looking for a product manager to lead the development and launch of innovative AI/ML-based chatbot products. You will work closely with engineering and design teams to create user-focused solutions that stand out in the market. This role involves driving product strategy and execution in a dynamic environment.

Key Responsibilities

  • Lead the ideation, technical development, and launch of AI/ML-based chatbot products.
  • Build consensus across teams to establish a shared vision and prioritize product goals.
  • Collaborate with engineering and design teams to drive product development.
  • Incorporate usability studies, research, and market analysis into product requirements.
  • Define and analyze metrics to measure product success.
  • Understand strategic and competitive positioning to deliver leading products.
  • Maximize efficiency while adapting to a fluid and evolving work environment.

Requirements

  • 3 to 5 years of product management experience with AI/ML-based B2B or B2C products, preferably in the BFSI domain.
  • Expertise in at least two of the following areas: chatbots, conversational interfaces, natural language processing (NLP), machine learning, artificial intelligence (AI), or data analytics.
  • Strong problem-solving and organizational skills.
  • Excellent oral and written communication skills.
  • Bachelor’s degree in Engineering (B.E/B.Tech); an MBA in IT or Technology is a plus.
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