SAP Business Analyst

Overview

We are seeking an experienced Business Systems Analyst to help define and improve business processes through effective software and hardware solutions. In this role, you will work closely with project teams and stakeholders to gather requirements, design system enhancements, and support implementation efforts that drive organizational success.

Key Responsibilities

• Collaborate with project managers and sponsors to define project scope.
• Identify project stakeholders, establish user classes, and document their characteristics.
• Gather user requirements through interviews, workshops, surveys, site visits, and use cases.
• Meet with decision makers, system owners, and end users to define business, financial, and operational requirements.
• Develop clear requirement specifications using standard templates.
• Translate user requirements into functional requirements for developers and project teams.
• Create prototypes and lead design sessions to improve business processes and information flow.
• Analyze and verify requirements for completeness, consistency, feasibility, and compliance.
• Define the scope and impact of requirements analysis and establish outcome criteria.
• Prioritize requirements with stakeholders and project teams.
• Produce process models, specifications, diagrams, and charts to guide development.
• Manage and track requirements status throughout the project lifecycle.
• Communicate changes and enhancements to project managers, sponsors, and stakeholders.
• Review existing systems and develop strategies for improvement.
• Perform cost-benefit and return-on-investment analyses for proposed systems.
• Coordinate and execute in-depth testing, including end-user reviews, and provide post-implementation support.
• Ensure compatibility and interoperability of internal computing systems.
• Research software and hardware products to support purchasing decisions.
• Provide orientation and training to end users on modified and new systems.
• Offer guidance and instruction to junior staff members.

Requirements

• College diploma or university degree in business administration, computer science, finance, or information systems.
• Minimum of 8 years of related work experience.
• Knowledge of Order to Cash (OTC) and Procure to Pay (P2P) processes.
• Proven experience overseeing the design, development, and implementation of software and hardware solutions.
• Ability to create systematic, consistent requirement specifications in both technical and user-friendly language.
• Ability to apply statistical and research methods to systems issues and product development.
• Demonstrated project management skills, including proficiency with project management software such as MS Project.
• Working technical knowledge of scripting languages, network, and PC operating systems.
• Strong independent judgment and decisiveness.
• Excellent analytical, mathematical, and creative problem-solving skills.
• Strong understanding of organizational goals and objectives.
• Excellent listening, interpersonal, written, and oral communication skills.
• Highly self-motivated with the ability to prioritize and execute tasks under pressure.
• Strong customer service orientation.
• Experience working in a collaborative, team-oriented environment.
• Proficiency in English.