Senior Key Accounts Manager

Overview

We are looking for a Senior Key Accounts Manager to lead and grow relationships with top medical influencers and healthcare institutions. In this role, you will develop and execute strategic account and content plans that align with medical and business goals, driving engagement across multiple platforms. This full-time position is based in Mumbai and offers the opportunity to work closely with cross-functional teams and industry leaders.

Key Responsibilities

• Develop and implement key account management strategies to build impactful partnerships with medical influencers.
• Manage and nurture long-term relationships with medical influencers, key opinion leaders, and healthcare institutions.
• Analyze influencer profiles to create personalized and effective content strategies.
• Collaborate with content, marketing, and design teams to plan, execute, and monitor influencer-driven campaigns.
• Customize campaigns and content formats to align with influencer strategies and platform responses.
• Use data insights and industry trends to continuously improve campaign engagement.
• Coordinate with in-house content teams and external agencies to produce high-quality content for key accounts.
• Monitor platform traffic and engagement metrics to ensure content resonates with target audiences and achieves results.
• Maintain regular contact with medical influencers to strengthen partnerships and refine strategies.
• Represent the company at medical conferences and industry events to expand professional networks.
• Provide expertise in medical content and influencer strategy, guiding internal teams and junior staff.

Requirements

• Bachelor’s degree required; post-graduate degree (MBA, MSc, or similar) highly preferred.
• 10-12+ years of experience in key account management, pharma/healthcare sales, or medical communications.
• Proven experience working with medical influencers, key opinion leaders, and medical content strategies.
• Demonstrated ability to manage large strategic accounts and deliver results through relationship management and content-driven campaigns.
• Minimum 5 years of experience leading cross-functional teams and driving business initiatives.
• Strong skills in influencer engagement, strategic thinking, digital content strategies, and social media in the medical sector.
• Leadership and mentoring experience with cross-functional teams and junior staff.
• Excellent communication and influencing skills with internal and external stakeholders.

Nice to Have

• Deep knowledge of pharma, healthcare communications, and medical content creation.
• Familiarity with healthcare regulations, medical marketing guidelines, and ethical considerations in medical influencer engagements.
• Customer-oriented mindset with the ability to translate client needs into actionable business strategies.