Testing Manager

Overview

We are seeking an experienced Quality Assurance Manager to lead and manage quality assurance efforts across various software development methodologies, including Agile, DevOps, hybrid, and waterfall. This role involves driving automation initiatives, collaborating with business teams, and ensuring high-quality delivery in the banking domain.

Key Responsibilities

• Manage end-to-end quality assurance across Agile, DevOps, hybrid, and waterfall SDLC methodologies.
• Develop and own test strategy and planning, track progress, and report accurately to the team and leadership.
• Lead GUI and API automation projects, implement delivery excellence processes, and measure and publish automation ROI.
• Promote automation adoption within manual testing teams and transition manual testers to automation practices.
• Provide solutions to project challenges independently without unnecessary escalations.
• Use banking domain knowledge to guide discussions with business teams and set realistic expectations.
• Support pre-sales activities, including documentation and customer presentations.
• Engage with customers to establish effective QA processes, methodologies, workflows, metrics, and reporting.
• Lead daily scrum meetings and champion quality objectives.
• Facilitate communication across multiple agile projects and present aggregate testing utilization to senior management.
• Mentor testers, support their professional development, and conduct regular career-goal reviews.
• Serve as an escalation point for testing issues.

Requirements

• 10–12 years of relevant experience with strong test management across agile, waterfall, and hybrid methodologies.
• Proven experience managing automation (GUI and API) and unified projects combining automation and manual testing.
• 2–4 years of hands-on automation experience on web, mobile, and API platforms.
• Banking domain expertise, especially with Indian banks and sub-domains such as core banking, lending, and payments.
• Effective communication skills to clearly convey messages to diverse stakeholders.
• Strong technical acumen and a data-driven approach to processes.
• Strategic influencing skills to guide and motivate team members and stakeholders.
• Ability to translate abstract client specifications into real-time business scenarios.
• Solid automation foundation to stay current with tools and understand client needs.
• Strong negotiation skills for managing stakeholder expectations.
• Team-player mindset focused on building a collaborative and supportive environment.
• Excellent analytical skills for detailed data analysis and monitoring.